FAQs – Your Questions Answered
At Sheeltech Ghana Limited, we are dedicated to providing clear and transparent information to help you make informed decisions. In this FAQ section, we’ve answered some of the most commonly asked questions about our services, processes, and expertise. If you can’t find the answer you’re looking for, feel free to contact us. Our team is always ready to assist you!
What services does Sheeltech Ghana Limited offer?
We specialize in a wide range of IT services, including:
Custom website development
Software development
eCommerce solutions
Cloud services
IT consulting and support
Digital transformation and training
Mobile app development
Cybersecurity solutions
Where is Sheeltech Ghana Limited located?
Our headquarters is located in Accra, Ghana. We serve clients across Ghana and beyond.
Do you work with businesses outside of Ghana?
Yes, we work with clients globally. Our solutions are designed to meet the needs of businesses both within and outside Ghana.
How long does it take to develop a custom website?
The timeline for website development depends on the complexity of the project. A simple website may take a few weeks, while a more complex eCommerce platform or custom software solution could take several months. We’ll provide a detailed timeline during the consultation phase.
Do you offer website maintenance services?
Yes, we provide ongoing website maintenance and support to ensure your site remains up-to-date, secure, and fully functional.
Can you integrate third-party tools into my website or software?
Absolutely! We have experience integrating various third-party tools, including payment gateways, CRMs, analytics platforms, and more.
What eCommerce platforms do you work with?
We work with popular platforms like Shopify, WooCommerce, Magento, and custom-built eCommerce solutions tailored to your business needs.
What eCommerce platforms do you work with?
We work with popular platforms like Shopify, WooCommerce, Magento, and custom-built eCommerce solutions tailored to your business needs.
Can you help migrate my existing store to a new platform?
Yes, we offer seamless eCommerce migration services to ensure your data, design, and functionality are transferred without disruption.
What are the benefits of cloud services for my business?
Cloud services offer scalability, cost-efficiency, enhanced security, and remote accessibility, making them ideal for businesses of all sizes.
Is my data safe in the cloud?
Yes, we implement advanced security measures, including encryption and multi-factor authentication, to protect your data in the cloud.
What does IT consulting involve?
Our IT consulting services include strategic planning, technology assessments, and recommendations to help you optimize your IT infrastructure and achieve your business goals.
Do you provide 24/7 IT support?
Yes, we offer round-the-clock IT support to ensure your systems run smoothly and any issues are resolved promptly.
How much do your services cost?
Our pricing varies depending on the scope and complexity of the project. We provide detailed quotes after understanding your specific requirements.
What payment methods do you accept?
We accept various payment methods, including bank transfers, mobile money, and online payments.
Do you offer training for my team?
Yes, we provide comprehensive training programs to help your team effectively use the IT solutions we implement.
What is digital transformation, and how can it benefit my business?
Digital transformation involves leveraging technology to streamline operations, improve customer experiences, and drive growth. We help businesses embrace digital tools and strategies to stay competitive.
How do I start a project with Sheeltech Ghana Limited?
Simply contact us to schedule a free consultation. We’ll discuss your needs, provide recommendations, and outline the next steps.
Do you provide cybersecurity services?
Yes, we offer comprehensive cybersecurity solutions, including risk assessments, threat monitoring, and incident response.
What information do I need to provide to get started?
During the consultation, we’ll ask about your business goals, target audience, and any specific requirements you have for the project.
Can you help my business adopt new technologies?
Yes, we guide businesses through the process of adopting new technologies, ensuring a smooth transition and maximum ROI.
How much do your services cost?
Our pricing varies depending on the scope and complexity of the project. We provide detailed quotes after understanding your specific requirements.
What payment methods do you accept?
We accept various payment methods, including cheque, bank transfers, mobile money, and online payments.
Still Have Questions?
If you didn’t find the answer you were looking for, don’t hesitate to reach out. Our team is here to help! Contact us today to get started.